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Notes

20.10.10 – Admin Team Busy Try Later – Tried Again -Elaine Popped Out Try Later – Tried Again Elaine Very Busy Try Another Time
25.10.10 – Spoke To Elaine Who Adv It Would Be An Allan O Hagan Who Would Deal (It Mangager) Try Him Later – Tried Again  - Just Popped Out For Lunch Try In An Hour – Tried Again  - Try 2Mro
26.10.10 – Not In Till 9.30 – Spoke To Allan Who Adv 2 Months Into 3 Year Contract With Concept – Adv Not Just Costs That Are Important But Service Too –Conf Would Stay In Contact
9.3.11 – Spoke To Allan Who Adv Not Just Now Still Over 2 Years To Go – Try Further Into
29.5.11 – Opc Gary - Ross Mclaughlan (Partner) – Ref From  Andrew Mcintyre Or Jim Mcintyre –Caledonian Office & Window Cleaning –
Ross Back After 2 Today – Phoned But Not Back Till Tues -
31.5.11 – Try Later – Still Not In – 2Mro
1.6.11 – Receptionist Adv Ross Will Call Me Back – She Has Advised Re Contact (They Also Deal With Grants Chartered Accountants ”¦See Contact)  - Back Fri
3.6.11 – Try Later Not In Yet – Ross Called Back And Adv Ok To Come In Next Thurs 9.6.11 @ 12.30 – Emailed To Confirm
3.8.11 – Diaried To Get  Update From Gary –
4.8.11 – Email Sent For Update
5.8.11 – Sent To Gary – Gary Wants Me To Arrange Further F/A With Ross  - Ross Back Monday From Hols
8.8.1 – Try 2Mro
9.8.11 – Meeting Try This Afternoon – Back Wed Try Phoning Before 9
11.8.11 – Not In Yet Try Later – In Meeting Try Later In Afternoon – Called Away Then Off 2Mro Try Monday
15.8.11 – N/A – Should Be In Later This Afternoon - Not Back Try 2Mro
17.8.11 – Back 2Mro
18.8.11 – Not In Office Just Now  Try 2Mro
19.8.11 – Out And About Till Next Wed
31.8.11 – Due Back 2Mro
1.9.11 – Not In Yet Try 9.30/9.45 – Not In Yet Try At 11 – Has Meeting At 12 – Getting Ready To Go In To Meeting Try In Afternoon – They Also Have Concept Devices
2.9.11 – Monday
5.9.11 – On Phone Try 12.30 – Now With Staff Left My Number For Him To Call Me Back. – Out Of Office Back 2Mero
6.9.11 – Partners Meeting Free After 11 – Back In After 12 – Back 2Mro
7.9.11 – Back Monday
12.9.11 – 2Mro
13.9.11 – After 10 – Wed
14.9.11 – Free At 2 – Said Shed Check  But Then Adv Not Back At 3
16.9.11 – Back Monday
20.9.11 – 9.30 – Back At 12
22.9.11 – Out For Lunch With Clients And Not Back Yet Try 2Mro
27.9.11 - Mobile For Ross Mclauchlan :-  Sent From Gary- Voicemail Try Later – Tried Main Number – Out Of Office Due Back Thurs Pm
28.9.11 – Ans Mach
29.9.11 – Ans Mach – Voicemail
30.9.11 – Monday
3.10.11 – Voicemail
4.10.11 –
5.10.11 – Not In Yet Try 9.30/9.45
 14.10.11 – Hols Back 24Th
24.10.11 – 2Mro
25.10.11 – 9.30 – Not In Till 10 And Not Ans Mobile – Not Sure When In Today
17.11.2011 – Back Monday
25.11.11 - *Card From Mark For Allister Gray Partner – Try And Use Henderson Loggie Sinclair Wood Also Chartered Accs* - Not In  Yet Try Later (Diff Reception)
Allister Back Monday And Ross Away To Mid Next Week – Both Back 2Mro – Same Receptionist
6.12.11 – Gary Asking Me To Get Opc Contact Details From When Sy Was In To See Alister Gray At Wylie & Bissett But Elaine Adv No Info Cleared From Calendar.  – Found In Calendar Use Walter Black From Walter Black Foods In Cambuslang –Spoke To Alister Who Adv  Struggling With Big Assignment But To Contact For January And Can See Him Then.
20.12.11 – Spoke To Alastair Who Is Saying He Will Contact Us Now.
10.1.12 – Try At 12  -Busy With Meetings And Colleague Adv He Said Would Leave Just Now.
6.2.12 – Try At 2 – Still Not Back Try At 3 – Try 2Mro
7.2.12 – In But Line Busy – Not In His Room Try Later –Lunch Try 2
8.2.12 – Alastair Not In Yet
17.2.12 – Receptionist Adv Not Interested Just Now
3.7.12 – Spoke To Alastair But Still Wants To Leave Just Now And Will Get Back To Me
14.8.12 – Tried Again With Ross But In Partners Meeting Try After 12
15.8.12 – Wrong Mob For Ross Mclaughlin And Not Back Till Mon
20.8.12 – 1 – No Ans – Spoke To Ross Who Is Ok For Gary To Go In On 28.8 @ 11.30
28.8.12 - Hi Nina
Unfortunately I Am Going To Have To Cancel This Meeting - Was Off Sick Yesterday And Too Much To Catch Up On Today.
Cheers
Ross
Ross Mclauchlan | Partner
 <Mailto:>
T: +44 (0)141 566 7000
F: +44 (0)141 566 7001
Emailed Ross Back To See If Can Do 9.30 On 5/9 Or 14/9 – Diaried For Response (Also Op Came In From Iain Sommerville Finance Director At Ppwh)
29.8.12 – Meeting Try 11.30 – Try Later Back At 4.30 – 2Mro
4.9.12 – Try 2Mro
5.9.12 – On Phone – Meeting Try After Luch – Try Nearer 4 – 2Mro At 9.30 –
6.9.12- Back At 12 – Back 2Mro Pm – Back Tues
11.9.12 –  – Got Mob But Same As One I Have Try In Afternoon He Will Back In Office  - Try Later
12.9.12 – 2Mro –
13.9.12- Back Mon
19.9.12 – Just Left Try 2Mro (Another Receptionist On At 16.50)
20.9.12  - On Phone Try Couple Of Mins – Try For 25 @ 10 Or Mon 29.10 – Not In Room Now Try Later  - Try 11.30 – Not Back Try Later – Back 26/9
26.9.12 – Not In Yet – Out All Day
27.9.12 – Back Mon
2.10.12 – 2Mro
17.10.12 –Try For 29.10 –Holiday Back On Mon
23.10.12 – Try 10.30 – Try After Lunch
24.10.12 –Thurs Pm
25.10.12 – Back Fri
5.11.12 – 2Mro Mid Day
6.11.12 –Try After 2.30
8.11.12 – 2Mor
13.11.12  - Thurs
22.11.12 – Pm – Try At 3 In But Not Picking Up – Back Wed
28.11.12 – Back 1.30  - Still Not Back  Try Later  - Out For Day
11.12.12 – Later – Not Back Till Thurs
30.12.13 – Spoke To Allan O’Hagan- It Director Saying Contract Up In May”¦With Concept And Very Happy With...Awkward Guy And Hard Work Trying To Get Apt”¦.Saying He Won’T Look At Until April – Asked If Can Contact Him In March But Saying Not Around”¦.Tried For Ross But Not Back Till 2Mro”¦.Try Then If No Joy Diary To Contact Alan In May
28.02.13”¦Not Ans
08.03.13 – Try With Alister Gray Again Using Walter Black Foods ”¦”¦..Put Through To Alistair But Saying Just To Leave Just Now
07.05.13 – 2Mro
29.05.13- Line Busy Try 11.40”¦”¦Spoke To Allan But Renewed With Concept And Only 2 Smaller Printers (3 Years)
09.07.13 - Another Opc To Them From Iain Somerville Fd At Ppwh, Can You Call Ross And Say Recommended To Them By Ppwh
Ty
G
30.014.14 – Left My Number For Ross To Call
31.01.14 – Meeting
25.04.14 – Back Next Wed
30.04.14 – Due In At 11....Popped Out Back In At 1....Not In Yet Try At 3..........Line Engaged Try  3.30...Left Message For Call Back As Ross Busy
12.05.14 – Ross Back 2Mro
16.05.14  - Monday Pm – Not Back Until 2Mro
23.05.14 – Tues
19.11.14 – Try Again With Allan O Hagan”¦.Ref Alexander Sloan/Thomsons Sols/Whitelaw Wells Accs/
No Ans To Either Alan Or Ross
24.11.14 – Try Again (Near Top Marks Adjusters/Butterfly And Pig) On Lunch Try Later
11.02.15 - Another Opc To Them From Iain Somerville Fd At Ppwh, Can You Call Ross And Say Recommended To Them By Ppwh
Ty
G
Also Opc By Andrew Mcintyre At Caledonian Maintenance Services  They Are Their Accountants
11.02.15 – Left A Message For Ross To Call Me Back
10.03.15 – Try Alastair Gray And Ref Alexander Sloan And Others ”¦.Alastair On Annual Leave And Ross Back 12.30”¦Held Up Try After 2
Andrew Cowlan/Scott Gillan/Alastair Gray/Ross Mclaughlan All Partners That Deal With Charities – Ppwh(Ian Somerville F/D)
06.09.16 – Left Msg For Call Back From Scott Gillan Or  Andrew Cowlan Ref Ppwh
11.30”¦.
Notes
Date	Time	Type Call	Comments	By
06.09.16	14.57	1St Apt	Ref – Andrew Is One Of The Partners Who Deals With Charities And Knows Fd At Ppwh (Opc Way Back Was For Ross But Never Getting Anywhere With Him)
Spoke With Andrew They Have Main Mfd On Each Of 3 Floors And The Odd Printers. He Doesn’T Really Deal With Normally His It Director And Office Mgr Who He Will Try And Get In On Meeting If He Can. Initially Said To Hand In Info To Him But Said Would Appreciate 5 Mins Of His Time So Has Agreed At 11.30 Before His Meeting At 12
	Nw
08.09.16 – Update Guy Came Down But Said Couldn’T Discuss And Would Be It Mgr So Just Best To Leave For Now
2.5.18 - Ross Mclaughlan Assumed The Role Of Joint Managing Partner In April 2017 Along With Donald Mckinnon.
Try With Ppwh (Ian Sommerville Fd) .......Spoke With Donald Mckinnon Nice Guy But Taken Delivery Of 6 Mfd Yesterday (Black Devices) No Desktops Anymore So Too Late

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