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13.10.10 – Try Ian Friel O Mon
18.10.10 – No In Office Today Try 2Mro
19.10.10 – Eng Try Later – Receptionist Adv Just Refurbished 2 Years Ago – Try Again Later This Week
21.10.10 – Back 2Mro
22.10.10 – Busy Try Later – Tried Again – Eng Try Again – Tried Again Voicemail
25.10.10 – On Phone Try Again –Tried Again – Not In Office Try After 2 –Tried Again Still On Phone Try Later – Tried Again Try 2Mro
26.10.10 – Not At His Desk Try Later- Not In Today Try 2Mro
27.10.10 – Spoke To Ian Friel Who Adv Can Get Rowan Mcall Smith Between 10 And 4 – Tried Again – Not Avail Till 2Mro
28.10.10 –
Good Morning Rowan,
Thank You For Your Time Earlier Today.
Further To My Conversation With Your Colleague Ian Please Find Attached Some Testimonials From Clients In The Glasgow Area Outlining The Key Features Of Our Business Model And Confirming The Exceptionally High Level Of Service We Provide.
We Are A Locally Based Company, Established In 1982 And Are Always Working Extremely Hard To Increase Our Market Share By Securing Quality New Business Accounts. We Receive Financial Support From Our Manufacturer Which Allows Us To Terminate Prospective Clients Existing Contracts Without Penalty And We Also Take Care Of The Associated Administration On Your Behalf.
I Will Contact You Again In Due Course And Hopefully Arrange A Suitable Time For My Colleague To Visit And Give You Further Information On The Service We Provide And Demonstrate How We Can Reduce Your Operating Costs.
Look Forward To Speaking Again Soon.
Kind Regards
Nina
F/Up Email – Tried To Phone But Not Avail Trylater
Dear Nina
Many Thanks For Your Email.
We Rearrange All Our Contracts Through Erm, The Contact There Is Brian Carlow,  <Mailto:> .   If You Would Like To Talk To Him He Will Be Happy To Speak To You.
With Kind Regards
Yours Sincerely
Rowan Mccall Smith Ble (Hons) Mrics
T:
21.2.11 – Erm – Expense Reduction Management
28.4.11 – Back Tues
3.5.11 – Colleague Adv Would Be Ian Friel
25.5.11 – Try Rowan At 4 – 2Mro
26.5.11 – Later – Back Before 5 –
27.5.11 – Tues
31.5.11 – Try After Lunch – 3.30 – 2Mro Am
2.6.11 – Advised By Receptionist Would Be Ian That Would Deal But New Copier Printer In Last Year
8.6.11 – Use **Speirs Gumley** - Spoke To Ian Friel Who Ad Would Be Partner Christian Bruce That Would Deal But Thinks Recent Contract Last Year Nad Couple Desktops – Christian In Glasgow A Couple Of Days A Week But Would Be Thorugh  In Glasgow On Tues  - Christian Mostly In Edinburgh -  – Can Phone When I N Glasgow Tues Or 2Mro In Edinburgh
9.6.11 – 9 Not In Edinburgh Today Try Glasgow – In Today In Glasgow But Not In Yet – Not In Yet
13.6.11 – Just Missed Him In Edinburgh – Try Edinburgh 2Mro
14.6.11 – Spoke To Christian Who Adv May Be Erm Who Would Deal – Advised They Own Their Equipment But He Will Speak To His Sister But Not Sure If She Will Bein Today Due To Sick Kid But Has Taken My Phone Number And Email To Contact Me To See Who We Should See
20.6.11 – Tried Brian Carlow Of Erm  –Try Him Later –Not In Office Today
21.6.11 – Left Voicemail
29.6.11 – Tried Brian Again – Voicemail
5.7.11 – Thursday
7.7.11 – Left Message Wit Receptionist For Brian To Call Me
15.7.11 – Hols Back 26Th July
26.7.11 – Spoke To Christian – Not Happy I Had Mislead Him Into Thinking Speirs Gumley On Phone(Used To Be A Recruitment Consultant) – Happy To Look At Cutting Costs And As Far As He Is Aware They Own Desktop Printers And Would Be Happy At Looking At Reducing Costs In Any Area – Adv Me To Diary For 10 Days And Call Him Back But To Say Who I Am And Where From  This Time”¦Re Contracts Think Through Erm But More His Sisters Department – Ask For Him When Calling
8.8.11 – Not In Edinburgh Today Try Glasgow 2Mro
9.8.11 – Try At 10 – After 2 – Spoke To Christian Who Adv Having A Meeting With His Sister This Afternoon And Would Get Back To Me – Thurs Is A Possibility For Us Coming In –
10.8.11 – Christian Not In Office Until 2Mro –Try After 10 – Still Not In Delayed With Trains Try Later
11.8.11 –  <Mailto:>   - Christian Phone To See If Gary Able To Pop In Today –Spoke To Gary But Not Fitting In Today – Arranged For Tues 16.8 @ 3 P.M.
18.8.11 – Garys Update Doing F/S And Looking Good
31.10.11 – Gary Been In To Do R/R Start  Of Sep And Wanting Me To Try And Arrange Further Apt - Christian On Hols Till 16/11 And Rowan Only Works A Tues Wed Thurs
1.11.11 – Spoke To Rowan Who Has Agreed To Pencil In For Tues 15/11 @ 11 – Emailed To Confirm
15.11.11 - Dear Nina
I Am Really Sorry But The Meeting This Morning Is No Longer Suitable, I Have To Conduct Some Recruitment Interviews And Am No Longer Free.
We Have Also Been Thinking Further About The Kelly Proposal And Are Not Keen To Progress This At The Moment.
Please Convey My Thanks To Gary For All His Efforts So Far.
Regards
Rowan Mccall Smith
Rowan Mccall Smith
T:
Emailed Elaine/Gary  And Rowan Back To Confirm.
22.12.11 – Try Later Today – Meeting Try 4 – Try 4.45 Still In Meeting  - Still In Meeting Try After Christmas
11.1.12 – 2Mro For Christian
12.1.12 – Not Arrived Yet – Christian Out And Rowan Eng – Christian Out Just Now And Rowan Busy Try 2Mro Just Rowan In .
13.1.12 – Tues
17.1.12 – Not Avail Just Now.
27.2.12 – 2Mro
28.2.12 – After 10 – Christian In Edinbu And Rowan Doing Appraisals Try In Afternoon
29.3.12 – Both Interviewing Try Later In Afternoon
4.4.12 Fri Pm Best Time To Get Christian
5.4.12 – Holiday Till 16Th
17.4.12 – Try After Lunch – Still Out
18.4.12 – After Lunch – 2Mro
19.4.12  - 2Mro
23.4.12 – 2Mro
24.4.12 – Try Later –Meeting Try Later -  Thurs
15.6.12 –  Gary Wanting To Try Him  Again  Best To Contact On A A Fri Pm -
93 George Street
Edinburgh
Eh2 3Es
T:
F:
Christians Direct Mobile -
18.6.12 – Spoke To Christian Who Wasn’T Sure System Worked For Them Due To All Equipment They Had – Implemented New It Systems And May Look At Again In Feb –Can Try Back Then
23.01.13 – Back 2Mro – Tried Mob But Vm”¦..Spoke To Christian Who Said To Run Past Rowan And Say He Said To Call But When Spoke To Rowan She Is Saying Not Sure Of Kyocera Doesn’T Like The Look Of But Then Asked About Buying Outright!!  Spke To Gary And Saying To Put In As Apt”¦In For 4Th Feb At 11.30”¦Emailed Rowan To Confirm
04.02.13 – Garys Update Is Rowan Wasn’T There Try And Rebook”¦.Try For Mon 25Th Feb”¦”¦2Mro
05.02.13- Not In Today Or 2Mro
07.02.13”¦.Try For 25Th Feb”¦.Try 10.40”¦..Rowan With Someone But Will Drop Me An Email
20.02.13”¦.Try At 12.15”¦.Try Her 2Mro
21.02.13”¦..Try Next Week
28.02.13”¦.Meeting”¦Back Mon
04.03.13 – Try Later Today
Hi Nina,
Sorry I Missed Gary The Other Day.  We Have In Fact Now Replaced Our Machine And Do Not Require Further Assistance At The Moment.
Regards,
09.04.15 – Ref Save And Invest Across– Try Christians Mobile ”¦.Clients Copier”¦.Called Christian On His Mobile Do Still Have Their Printers But He’S Not The Guy To Deal Would Still Be His Sister Rowan. Tried Rowan But Not Not Taking Call – Left Number For Call Back
04.09.15 –Ref Grant And Wilson (Jame Gibb) – Try With Margaret Reid (Company Director)
Margaret On  Holiday For 2 Weeks And Rowna Back On Mon
1.10.15 – Retties And Grant And Wilson”¦..Left Message For Call Back From Margaret And Ref’D Reties
Call Back From Margaret – Margaret Very Interested In And Would Be Her Colleague Adele Mclaughlin (Ops Mgr)”¦She Doesn’T Work A Fri But Margaret Asking For Something To Be Sent Over And She Will Speak With Adele Just Now
 <Mailto:>
E’D Over And In Diary To Check For Response.
02.10.15 - Morning Nina
I Didn’T Get A Chance To Catch Up With Adele Yesterday Afternoon However I Shall Speak With Her On Monday And She Can Give You A Call .
Kind Regards
Margaret
Margaret Reid
Director
6.10.15 – Left Message For Adele To Call”¦”¦Left Another Message”¦.Adele Called Back They Have 6 Quotes Coming In Still Waiting On 2 – Said In Middle Of Moving Offices And Want To See What Their Requirements Are- Working With A Company To Look At And Really Doesn’T Have Time To Have Anyone Else In – Explained What We Do Is Different And She Will Come Back To Me To Get Someone In But Looking At Around 6 Weeks.
3.11.15 – Spoke With Adele Going Abroad For 3 Weeks And Tried To Tie Down To Date When Back In Dec But Saying More Likely To Be In New Year , Saying Quotes They Have Coming In Are Companies That Deal With Other Facilities Including Printing Costs. Got A Bit Stroppy When Trying To Tie Down To A Date ”¦Try Her Again Once Back.
22.02.16  ”¦..Spoke With Adele But Now Saying She Wants To Wait 6 Weeks As Rowan And Christian Are Speaking With A Cost Cutting Person And She Doesn’T Know What Their Requirement Are Either Due To Delay In New Building?.....Have Emailed Rowan To See If Possible To Get Into See Her Direct
11.03.16 –None Of Them In
10.05.16 – Had Sent E To  Rowan But Nothing Back – Left Msg For Adele To Call Back
16.4.18 – Retties (James Whitson) Linked To Rowan Mccall Smith ”¦”¦.Rowan Back In Tomorrow
17.4.18 – 2Mro”¦.
15.5.18 – New 3 Year Deal From Just Dec And No Printers .
5.3.19 – Retties/James Gibb/”¦”¦..Left Msg”¦”¦Adele”¦..
Call Back From Rowan Saying To Arrange With Adele – She Doesn’T Work A Fri- Mon 8Th April A Possiblity

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