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3.6.11 – Spoke To It Mgr Neil Thomson  - They Own All Equipment 3 X Mfd And 20 Printers But He Advised They Have Reviewed Before But Partners Will Not Budge To What They Are Used To – Used Walker And Sharpe
17.6.11 – Try Either Ian Murray, Heather Gibbons (Partners)  – Ian On Call Try Later – Tried Again –Still On Call – Away From His Desk Try Later - **Use Aba Mathews – Steve Whitelaw**
Spoke To Partner Iain Murray Who Advised Ok To Come In On Wed 22.6 @ 10 – Didn’T Have All Info To Hand Advised Would Normally Be Other Partner Neil Thomson Who Would Deal But He Will Pass All Onto Him.
9.1.12 – Emailed For Update From Gary- Gary Wanting To Go Back In – Try With Neil Thomson – Neil Adv Ok Thanks And Adv Would Be Lucky To Make Saving On What He Gets From Canon – Doesn’T Do Contracts! – Tried Iain Murray Again But On Lunch Try Later
Receptionist Was Aware  I Had Spoken To Neil Re Contracts For Copiers – Ians Voicemail – Next Time Try With It
10.2.12 – Spoke To Neil Thompson In But Not Interested -
25.9.12 – Try With Lyal Moodie Using Aba Mathews – Steve Whitelaw  - Try For 1.10 – 12 P.M 1/10 – – Had Spoken To Lyal Moddie Snr Who Adv Would Be Eric Wood Office Mgr Or It Mgr Neil Thomson – Spoke To Eric But Saying Best Person To Speak To Would Be Neil And To Arrange With Him – Neil Advised 3 Copiers 20 Printers All Owned.
1.10.12 – Gary Dealing Poss It Mgr A Job Retention Guy
2.11.12 – Speak To Gary Re Hendersons – According To Gh Gary Had Arranged F/S Cancelled T Hen Arranged Again And Never Showed Up So Not Wanting To Every Arrange Anything With Us (Think Neil Thomson Gh Has Spoken To ) –
10.01.13 – Spoke To Neil Thomson Who Adv Was Prepared To Do An Audit Before But Gary Didn’T Turn Up So No Thanks”¦They Use Kyocera Owned And If Can Do A Consumable Cost Only Then Fine But If Not Not Interested”¦.
12.03.14 – Use Aba Mathews (Steve Whitelaw Now Primrose And Gordon), College And Vaughan, Lindsays And George Gourlay At G M Thomsons.....
Spoke To Iain Murray Parnter And Ok To Come In To See Him Initially On Mon 24.3 @ 11.30 – Not Him That Deals  Saying Would Be Neil Thomson But Ok For A Quick Chat – In For 24Th March At 11.30
11.30 –  <Mailto:>
Haven’T Emailed In Case He Recognises Company And Cancels Or Mentions To Neil
24.03.14 – Gary Looking To Reschedule Dumfries Day – See If Ian Can Change To 2/4 At 11.00 – Spoke With Amanda And Ok To Change To Then
11.04.14 – Try For 1.30 On 28/4 ......Spoke With Amanda And Ian Murray On Lunch Till 2 So In For 2.30 – Refused Email
28.04.14 – Gary Said Iain Had No Recollection Of Apt Made But Saw Him And Ian Murray  Had Asked Gary To Arrange To See It Guy Neil Thomson (Gary Said Rubbish That He Had Not Turned Up Previously And That Neil Was Supposed To Get Back To Him) –
Try For 3/6....Spke With Neil Who Didn’T Believe Gary Had Been In So He Spke To Ian Who Conf He Was So Neil Came Back To Say Not Sure If Free On 3/6 And To Call Him Week Before To See If Free (Has Softward Update Etc To Do Prior To That)---In Diary To Call
17.9.14 – Back 3P.M”¦.17.9.14 – Ref Ab & A Mathews. 17Th Oct – 11A.M”¦”¦
Ref – A B & A  Mathews
Previous Apts To See Partner Iain Murray Who Had Asked To Arrange Futher Apt With His It Person Neil. Neil Previously Refused To Take Further Apt But Eventually Said Will Have A Chat However Not Looking To Change. Apt 17/10 @  11 A.M. From Last Notes They Have Kyocera (3 X Mfd And 20 Printers)
 <Mailto:>
Neils Email Kept Rejecting Our Email So Have Sent To Info @ Email Address For His Attention
22.10.14 – E From Gary To Say He Was On Holiday Last Fri When He Went In”¦.Try And Reschedule
On A Call Try Later”¦.2Mro
30.10.14 – See If Free On 6/11 At 9.30”¦”¦Spoke With Neil But Not Budging To Reschedule Saying No Point In Wasting His Time Or Garys”¦.Next Time Try Direct With Partners
12.02.16 – Try Again With Iain Murray (Partner)”¦..Use Linda Vaughan At College Vaughan Sols”¦Left Message For Call Back”¦
13.2.17 – Spoke With Neil But No Thanks
4.10.17 - At Jhs Law Our Family Law Department Is Run By Partners, Lynn Mcmurchie And Alasdair Bryce Who, Together With Senior Solicitor, Vicky Raymond
Try With Lynn Or Alasdair And Ref Jenny Colledge At College And Shileds Also Lynda Vaughan At Grive Grierson / Work With Lindsays Aba & A Mathews –
11/10”¦.
Notes
Date	Time	Type Call	Comments	By
4.10.17	16.02	1St Apt	Been In Here Before And Going Nowhere With It Guy – Tried Again With Family Law Partner Alasdair Bryce Who Knows Sand And Jenny From College And Sheilds And Others. He’S On  Holiday Next Week Doesn’T Know What Situ Is With Their Printers But Can See You On 8/11 @ 10 Direct	Nw
8.11.17 – Update Went Well And Turns Out It /Partner Died Couple Of Months Ago So All Up In Arms.  Gary Prov Fixed Date For 22Nd And Alasdair Has Partners Meeting Today Coming Back To Him With Who Will Be Dealing For F/S – Gary Dealing With Direct
13.11.17- E From Gary – R/R 9A.M. On 6Th December
6.12.17  E From Gary Looking Positive But Won;’T Be Until January
On A Positive Jhs Law In Dumfries Said Will Be Certainly Going Ahead Start Of Year As Is Crighton Packaging
17.01.18 – Gary Looking To Get Back In To Go Over R/R”¦”¦Spoke With Alastair But Still Problem With Server Then He’S Got A Court Case Next Dumfries Date. Said Still Wants To Do It And He Will Be In Contact With Gary When They Can Look At
26.3.18 – See If Can Do Wed”¦..Or If Not Wed 25Th April ”¦.
No Ans From Court Department Where Alastiar Is – Try Later  -Spoke With Alastair But Due To All Server Problems Wants To Leave For Now Said Had Emailed Gary Couple Ofweeks Ago”¦.Try Again 3 Months
Hi Gary Spoken With Alastair Today And He’S Saying That He’D Emailed You 2 Weeks Ago To Say Not Wanting To Look At Anymore Due To Palava They Had With Server And Still Ongoing Problems. Asked When But Wants To Put On Hold For Now. Shame That’S Put Him Off So Will Just Try Again 2/3 Months When Hopefully Things Running Smoothly
22.5.18 – Try For Wed 6Th June”¦”¦Left Msg For Call Back From Alastair”¦.Tried To Get In With Gdpr Regulations But Still Not Good With Server And Not Looking To Do Anything In The Foreseeable Future
15.8.18 – Case Studies And Ref Sent Also Confirming How We Implemented Other Clients Pritners Seamlessly As This Wa S A Concern For Him
6.9.18 – Monday
6.2.19 – Try After 2 He Is At Court-  Left Msg For Call Back”¦”¦Spoke With Alastair Still Not Wanting To Look At
4.2.20 - Jhs Kaw (Not Alastair Bryce As Now At Pollock Mclean ,Maybe Try Steve Whitelaw He Is Partner There)
Used To Work At Aba Mathews, We Work With College And Shields Sandi And Jenny, Pollock Mclean, Ggmw, Gm Thomsson
Debbie Marshall Office Mgr.....
	Date	Type Call	Comments	By
	4.2.20		Gary Wanting Back In Didn’T Go Forward When In To See Partner Alastiar Last – Steven Whitelaw There To Try Him (Ex Aba Mathews) – Spoke With Steve He Has No Authority What So Ever And Doesn’T Get Involved Said To Arrange To See Debbie Marshall Who Is In On 10Th And Confirm Time With Her. Left Msg For Debbie To Call Back To Confrm Time She Can Do	Nw
1.10.20 – Gary Wanting In With Rebecca Partner He Saw....Left Msg........
Spoke With Rebecaa Senior Partner Had A Heart Attack And Other Cancer Treatment – They’Re Not Saying No But Doesn’T Want To Make Any Decision With Senior Partner Off – Best To Leave Until New Year And Will Be In Contact If Looking Before  Emailed Gary
6.5.21 - 6.5.21- This Fell Away Prior To Last Lockdown And Senior Partner Then Off Ill – Tried Again With Partner Rebecca She Is Off Next Week But Ok For 20Th May At 11.30
17.11.21- Gary Still Trying To Get Back In No Joy Getting Rebecca.... Just Spoken With Rebecca They Are Getting A  New Phone System Put In Right Now So Focus On That Before Printers She Said – Looking To Leave Until The New Year Will Pop In The Diary
15.3.22- Try For 21St.....Left Mob..... 15.3.22- Tried Again Last Time They Were Getting Phone Systems In Wanted To Wait Until Place – Spoke With Rebecca And Phone Systems Now Been In For A Week – She Has A New Office Mgr In Place (Norman ) Who Has Been Discussing Printers Just This Week So She Would Like You To See Him. To Ask For Rebecca And She Will Intro You To Normal At 11
22.3.22 - Rr 28Th 11.30Am Thanks
20.4.22 - Jhs Will Know Next Week That One A Bit Of A Lottery New Broom Has 4 Quotes
25.9.23 - Rebecca At Jhs Law Her Or Norman Devlin Office Manager
Try For 19Th Oct -
25.9.23- Gary Looking To Get Try Again – Update Last Time Was Norman Gathering Quotes – Tried Again Still Norman And Has Mix Of 25 Printers Kyocera/Lexmark/Oki Said Found A Good Deal On Kyocera Ink Cartridge But Must Still Be Spending A Fortune So Back In With Him To Try Again On 19Th At 10
23.10.23 -
Jhs To Send Over New Rr Guy A Bit Of A Procrastinator However Paul Matthews From Aba Matthews Is Now On Board And He Has A Say In These Matters
12.2.24- Gary Was Back In As Guy Office Mgr Keen To Reduce Costs But Having To Get Approval From Paul Mathews Should Know In 2/3 Weeks

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