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9.11.10 –Transf To Trust Office -  Receptionist Advised That Best To Contact Her By Email Then She Would Get Back – Diaried To Call Again
10.11.10 – Voicemail Of It – Try Jonathan 2Mro
11.11.10 – Vocemail – Still Voicemail Try Again – Tried Again – Voicemail – Tried Again Still Voicemail
15.11.10 – Voicemail – Tried Again Voicemail – Voicemail
16.11.10 – Not In Yet Should Be In Next 20 Mins – Voicemail – Tried Again No Ans  - Tried Again Still Voicemail  Tried Again – Ans Mach
17.11.10 – Not In Yet Till 10 – Phone Reception And Ask For 300
Spoke To Annie Hall Who Is User Services Manager And Deals With Printers On An Ad Hoc Basis (Own Most Of Printers And Thinking Of Getting Rid Of Some) – Copiers Are Dealt With By Office Staff Prob Best Person To Speak To Would Be Norah Brunton And Have Contract Via Capital Solutions –Annie Will Try Her Best To Get Norah To Be There On Same Day However If Not Will Take Relevant Information. Bursr Is Ian Kater For Financial Decisions – Agreed For Us To Come In On Thurs 16/12 At 10 A.M. – Emailed To Confirm And Reminder Email To Be Sent Monday 13.12
Thank You For Your Time Earlier Today.
As Discussed I Would Like To Confirm Your Visit From My Colleague On Thursday 16Th December 2010 At 10 A.M. And We Would Appreciate If It Would Be Possible For Norah Brunton To Be Present On This Day Also In Order To Discuss Any Queries/Information On Your Current Printer Contract.
We Look Forward To Seeing You Then.
3.12.10 – Gary Wanting Me To Move Apt From 16/12 To Wed 15/12 – Annie Off Till Monday
6.12.10 –Phoned To Change But Annie Busy – Try Mid Morning – Spoke To Annie Who Is Now Off That Week Anyway – Asked If We Can Rebook In Jan  - Sent Gary Email To See When Has Car In Jan So Can Phone And Arrange
23.12.10 – Gary Ok To Go In Himself So Try And Book For Wed 19.1.11 – School Closed For Hols – Try Again On 5.1
5.1.11 – Spoke To Annie Hall Who Adv Ok To Pop In To See Her On Wed 19/01/11 At 11.30 – Advised Norah Brunton Now Retired And  Gillian Lenardy Would Be Person Taking Over But Unlikely She Can Be There Due To Starting New Job – Emailed To Confirm And Reminder To Be Sent Monday Prior
14.1.11 - Hi Nina
I Apologise For This But I Must Cancel Our Meeting. A Completely Different Department And Person Has Decided To Go Forth With A Different Solution Altogether.
I’M Afraid It’S A Foregone Conclusion And I Have No Control.
Annie
5.4.11 – Ans Mach
6.4.11 – Spoke To Gillian Lenardy Who Advised Wouldn’T Be Her Would Be Trust Office That Organise And Would Be Either Ian Kater Or Avril Sloan Deputy Burser But Gillian Advised New Contract Just Taken Out And Equipment Delivered In Jan Time Not Sure How Long Contract For
15.7.11 - *Glasgow Academy*  - Try Ian Kater – No Ans – Asked For Ians Email But Not Allowed To Give Out – General One Is  <Mailto:>
19.7.11 – From Elaine From Record – Ians Email -  <Mailto:>  - * Email And Tests Sent Today* F/Up
21.7.11 – Put Through To  His Secretary Try Later Today – On Call Try Before 3 – Spoke To Ian Keter Who Adv Had Someone In From Kellys 2 Years Ago And He Through Them Out The Door And Wouldn’T Go Near Us With A Bargepole (Mentioned Had Been Recommended From Someone At Glasgow Academy Before) No Interest In Visit At All.
15.12.11- Email From Alan To Try Again – Emailed Back To Confirm What Ian Had Said But Alan Not Recalling Being In Before – Checked With Elaine And Sy In 4 Years Ago To Ian And Jonathon Caddy (It Mgr) – Emailed Alan To See If Wanting Me To Try With Jonathan. – Alan Think Should Check With Ian What Problem Was When In Last.
15.12.11 – Spoke To Ian Keter Again And Told Me Not To Phone Back Again – He Is Saying Def Kellys Had Been In To See Him And My Md Was There Also And Had To Show Door! Also Doesn’T Believe In Our Products, Thinks Contracts Are A Scam And Printers Not Good Enogh – According To Him Mr Kerr At Glasgow Academy Not Happy With His Contract?? And He Is Going To Phone Him To Tell Him To Stop Recommending Us – Emailed Info To Alan
19.6.12 – Tried Jonathon But Voicemail – Vm
2.7.12 – Bill Kerr At Glasgow Academy – Back Next Week (Had Tried Jonathon)
10.7.12 – No Ans
20.7.12 -Vm
27.7.12 – Vm Of Jonathan Caddie – No Ans
30.7.12 – Not In His Room Try Later
31.7.12 – Not In Yet Try Later
1.8.12 – Vm
2.8.12 – Vm
3.8.12 – Spoke To Jonathon Who Advised He Deals With Printers Remembers Us Being Out But Happy As They Are - Copiers – Capital  Dealt With By Thomas Ward Finance Mgr – 5 Year – 4 –
2.30 – 16/8  <Mailto:>   -  Spoke To Thomas Finance Mgr Who Is Resp For Copiers However Just 1 Year Into 5 – Agreed For Apt On 16/8 @ 2.30 – Advised Would Be Jonathon Who Would Be Resp For Printers – Diaried To Send Email – Email Sent
15.8.12 - Hi Nina
Can You Call Thomas, And Say I Have Had A Look At And Too Early To Do Anything And I Don'T Want To Waste His Time And Put In Calender For 12Months Time ?
Thanks
Gary
Spoke To Thomas And Actually 18 Months Into 5 Year Contract So Have Diaried On For A Year
06.05.13 – Try For Wed 15Th May  - Ans Mach
13.09.13 –Try For 11.30 On 20/9”¦..Spoke To Thomas But Maintenance Contracts Till 2016 So Bit Early – Would Be Annie Paul In It For Printers”¦”¦.Try Her”¦..Gone For Lunch Try Later ”¦Not In Her Office Try Later ”¦.
16.09.13 – With Someone Try Later ”¦.Out For Lunch Try Later
17.09.13 –  <Mailto:>
Spoke To Annie And Ok To Come In On 23/10 – 5- Plus Printers Said Someone From Our Company Was Out To See Her 6 Months Ago But Nothing They Could Do – Confirmed With Gary But Not Him Who Was Out
23.10.13 – Gary Looking To Change To 2.15”¦”¦
24.10.13 - Nina Can You Call Annie Paul And Ask That I Come In At 2Pm On The 19Th Nov Rather Than 9.30Am
Thanks
Gary
No Ans Try Again ”¦..Ans Mach ”¦”¦Left Message For Her To Call”¦.Not At Her Desk Try Later
25.10.13 – Ans Mach
28.10.13 - ”¦..Spoke To Annie And Ok For 2 On 19/11”¦.Refused Email”¦”¦
13.11.13 –Gary Looking To Change To 21/11 At 11”¦..Spoke To Annie An Dok For 21/11 At 11
02.05.14 – Emailed Gary For Update
13.05.14 – Emailed Again For Update ...Gary Wanting To Try Again ..... Desktops Also? Had Tonnes Of Them Not Worried About Copiers Worth Another Go !
Spke To Annie Paul And Bursar Told Her Doesn’T Want To Look At Even Printers....Emailed Gary
11.06.15 –Try With Thomas – Use Bill Kerr At Glasgow Academy, Fernhill, Royal Conservatoire Scotland”¦..
Thomas Has Moved On – Now A Lady Called Kim Dearie Taken Over As Finance Mgr
On Phone Try Again – See If Can Do 17Th June 3/3.30 Or ”¦..Line Still Engages Try At 11”¦Kim Not There Now Until 2Mro”¦
12.06.15 – Due Back About 11”¦.Spoke With Kim But Not Looking At This Until Sep/Oct Time And Welcome To Send Email Or Call Nearer Time”¦.In Diary To Call Then
31.08.15 – Meeting Try Again After 3”¦Ans Mach”¦..
1.9.15 – Left Message For Call Back From With Kim But Now Saying Not Looking At Just Now And Will Be In Touch When Ready To (Has Auditors In 16 Sep Also) ”¦..Try Again
16.05.17- Robert Furness (Head Of Technology)”¦”¦
Try Again With Kim Dearie And Ref Bill Kerr At Glasgow Academy”¦..Kim Dearie Now Moved Abroad Just After Easter Holiday New Lady Called  Kerry Mcrossan”¦..11.30
Meeting Try For 2.30”¦.Another Meeting Try At 4”¦..
 <Mailto:>
16.5.17 -
Notes
Date	Time	Type Call	Comments	By
16.5.17	16.49	1St Apt	Ref Glasgow Academy
Prev Apt With Annie Paul Who Left And Taken Over By Kim Dearie Who Wanted To Wait Until Now. Called And She Has Now Left Just In April. New Business Mgr Kerry Taken Over. Still Have A Few Printers And Will Be Over 3 Years Into Copiers (Just For Info) – Can Do 23/5 @ 12	Nw
16.5.17	16.49	1St Apt	Ref Glasgow Academy
Prev Apt With Annie Paul Who Left And Taken Over By Kim Dearie Who Wanted To Wait Until Now. Called And She Has Now Left Just In April. New Business Mgr Kerry Taken Over. Still Have A Few Printers And Will Be Over 3 Years Into Copiers (Just For Info) – Can Do 23/5 @ 12
Gary Not Back Working Until 24Th – Still Trying To Get Hold Of Kerry To See If Can Do Another Date 	Nw
22.05.17			Spoke With Kerry – She Can’T Do Fri But Free End Of 7Th (Mark’S Field Day) So Have E’D Alan/Gary To Check On To Put In Then. Can Do 3.30/4 	Nw
7.6.17 - Fs For July Only A Hand Full Of Printers But Gets Us In
Update Dead She Couldn’T Be Bothered
25.3.21 – N/A
31.5.22- Burser Now John Mccolgan (Used To Be At Wellington School)
Ref Pippa (Now John Collins) At Cargilfield School/Glasgow Academy”¦”¦..John On A Call Try 2”¦”¦..Left Mob

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