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21.2.11 – Ans Mach – Tried Again – Spoke To Billy Who Advised In Contract Until Next July But If We Can Give Him A Call Back April/May He Can Maybe Arrange For Us To Come In Then
1.4.11 – In Training – Try Later – Try Later
6.4.11 – In Edinburgh Try Later This Afternoon – On His Way Back – 2Mro
7.4.11  - Going To His Vm Try Later – Try Later – Try Him After 2 – Unable To Take My Call Try Later
8.4.11 – Off
19.4.11 – Hold Back Tues
26.4.11 – 2Mro
27.4.11 – Cant Get Hold Of Him Just Now Try Later – Spoke To Billy But Advised Not A Priority To Look At Just Now As Busy But May Look At Again About July/Aug Can Try Then
22.6.11 - *Hilary Roberts Director At Hr Linked To Martino Marchetti @ Top Marks Adjusters* - With Someone Colleague Advised Going On Holiday But To Catch Her Before 5 Or When She Gets Back Or In A Weeks Time – Try 2Mro
23.6.11 – Try Later – Receptionist Doesn’T Know If She Will Be In Today – Hilary In But Needs To Take Another Call – Try After Hols
30.6.11 – From Calendar Tye Gauld
5.4.11 – Back 11/7
11.4.11 – Tye No Longer Works There Try Hilary Nearer 10 – Her Line Ringing Out Try Later – Not Avail Just Now – Spoke To Hilary Who Advised Would Be Billy Mcdermot We Need To Speak To To Discuss – Tried Bill But Not At Desk.
12.7.11 – Not At Desk Try 11.30 – Billy Mcdermot Direct -   – His Lunch Is Between 12 & 1  - Spoke To Billy Who Adv Very Busy Just Now And To Pop Him An Email And Would Prob Be Aug Before We Can Do Anything – Diaried To Contact Him *Email And Tests Sent Through*
19.7.11 – F/Up To See For Aug
21.7.11 – Try Later – Voicemail –
22.7.11 – Voicemail –
25.7.11 - Main Receptionist Adv He Is In But Must Be On Call As Can’T Get Through – Try Again – Spoke To Billy Who Adv Hols First 2 Weeks In Aug But To Call Back 3Rd Week And He Can See If Can Put Something In
15.8.11 – Spoke To Billy But First Day Back So Adv To Call Back Wed Afternoon –
17.8.11 – Spoke To Billy Who  Adv Ok To Come In On Tues 23.8 @ 2 P.M. – 4 X Mfd, 3 Stand Alone Printers And One Desktop All Under Contract Until Next July 2012 – Emailed To Confirm
Billy Mcdiarmid
Operations Coordinator
Direct Line:
Mobile:
27.10.11 - Hi Nina,
               Billy Moving To A New Company ,Can You Call Him In The New Year At The Following, He Is Quite Happy For Us To Do This:-
4 Lynedoch Place
Glasgow
Scotland
Postcode:	G3 6Ab
Tel:
14.12.11 – Now At 9/20 Recruitment ”¦”¦”¦.Checked With Hr Consultancy But No One Taking Over From Him Just Now. – Message On Billys Phone To Contact Steve Anderson  - Gary Advised They Resigned With Present Supplier.
6.3.12 – Ncs
6.3.12 – Meeting Try Later – On A Call Try Again – Gone In To Meeting However Can Call Steve’S Diret Line On  –
7.3.12 – Back 2Mro
8.3.12 – Spoke To Steve Anderson (Financial Controller) Who Adv Something They Are Looking At Just Now – Will Speak To Laura Adam Who Is Office Mgr To See What The Plans Are  And Call Me Back – Adv In Glasgow On Tues 13.3 And 19/3 Either 3.30/4 (Ross Harper Just Below Them) – Have Also Sent Email On To Steve With Testimonials Of Our Customers. – Follow Up If Not Heard.
9.3.12 – Spoke To Steven Who Adv Hasn’T Had A Chance To Speak To Laura But Will Speak To Lauran On Monday And Let Me Know
13.3.12 – Try Later –Try Again – Ans Mach
15.3.12 – Spoke To Steve Who Adv Will Be Having A Catch Up With Laura Tody At 10 And One Of The Things He Will Cover –Mentioned Would Now Be Â¾
21.3.12 – Try Later – 2Mro
22.3.12 – Spoke To Steve But Saying Missed The Boat And Laura Not Wanting To Speak To Any Other Suppliers – Try With Laura Direct.
11.4.12 – Laura Back After 1 –  – In Edin Office Try 3P.M. - Spoke To Laura Who Adv They Went For A Maintenance Contract With Concept To Be Reviewed In Year – Not To Establish Until October When Theirs Is Up – Concept Seemingly Also Gave Them A Machine For Edinburgh No Charge( Edin Office Up For Let) Has Gone Back To Concept Three Times And Been Very Professional So Didn’T Want To Rock The Boat But Ok To Contact Again In A Years Time. – Cost 0.4 Mono And 0.4 Colour But Don’T Do A Lot Of Colour
05.03.13”¦”¦.Spoke To Laura But Due To Rolling Contract Only Being Taken Out In Oct She Would Prefer To Leave It Until Nearer Summer Time Then Poss Open For Chats Then”¦.Also In Middle Of Thinking Of Office Move (Staying Central)”¦.
26.06.13 – Try For Wed 10Th July”¦..Or 8Th July For Edin – Try 2Mro Colleague Couldn’T Give Out New Contact Number
27.06.13 – Not At Desk Try Later
28.06.13 –Back Mon
02.07.13  - Spoke To Laura Just Now They Are On A Maintenance Contra With Concept And 0.4 For Mon And 4.0 For Colour So She Doesn’T Want To Look At For Such A Small Difference But If Can Diary On Till Start Of The Year Might Look Then”¦Very Happy With Service From Concept Best They Have Had.
24.01.14 – Laura Back In On Monday And Works In Glasgow
27.01.14 – Spoke To Laura And Still With Concept Although Not Impressed With Service”¦.Can Do On Line Diagnostics But They Take Forever To Come Back – In To See Laura On 5Th Feb 2014 @  11.30 –  2 X Copier With Concept On Maintenance”¦”¦.2 Further Desktops 1 On Hilarys Desk And 1 They Can’T Get Networked   -  <Mailto:>
05.02.14 – Update F/S Arranged Laura Has Passed On To Colleague Kirsty To Deal
14.02.14 – Garys Update – To Contact In  A Year
16.02.15 – Laura Left The Company And Steve Just Back From Hols – Kirsty Back 2Mro
17.02.15 –Try For 4Th March”¦.
19.02.15 – Left Number For Steve To Call Back”¦..Stephanie Devine Snr Admin”¦
Anne Marie
 <Mailto:>
Ref – Hilary Roberts (Dir) Linked To Martino Marchetti At Top Marks Adjusters
Prev Appointments To See Billy Mcdiarmid And Last Apt With Laura Start Of 2014 (In Diary To Contact Again In A Year). Laura Now Left (New Snr Admin Is Stephanie Devine) And Spoke With Anne-Louise Who Is Company Accountant And Happy To See You. Still With Concept Same Deal As Before And Have Couple Of Owned Printers (1 On Hilarys Desk) – Apt 25.03 @ 11 A.M.
25.03.15 – Alan Gary Not Making – Called Anne Louise And Ok For 1St April – In For 10 And Asked For Email To Be Sent So She Can Check Time Sits
31.03.15 - Hi Nina,
I ”˜M Afraid I Will Not Be Able To See Gary Tomorrow As I’Ll Be Processing Payroll Year End.  However I Have Asked My Colleague Stephanie Devine, Senior Administrator, To See Gary And Obtain The Information Required For The Quote.
Please Let Me Know If This Is Still Suitable, Thanks.
Kind Regards,
Anne Louise Porteous
Company Accountant
T:   |  <Mailto:>  | 58 West Regent Street, Glasgow, G2 2Qz.
Emailed Gary And Alan And Anne Louise Back To Cnfirm
19.9.16 -
Notes
Date	Time	Type Call	Comments	By
19.9.16	14.26	1St Apt	Hilary (Md) Linked To Martino Marchetti (Used To Be Top Marks)
Hilary Adv Her Company Acc Deals With All When Called And Arranged Apt With Anne Louise Last Year But Got Lost When Passed To Colleague. Called Again Spoke With Anne Louise Now Just A Year Left With Concept 5 Year Deal And Hilary Has Her Own Printer On Desk. Due To Review Happy To See You On Fri 23/9 @ 11.30 (Put Straight Into Her Diary)	Nw
23.09.16 – Going Forward
29.7.19- Try Ian Mccardy (Dir For Dundee) In Business Insider As Expanding”¦..
Dundee
2Nd Floor, Suite 4,
Marketgait Business Centre, Dd1 1Nj
29.719- Work With Alliance Trust/Dundee High Etc
30.7.19”¦..Holiday Back On Mon
6.8.19”¦.2Mro.
7.8.19 – Try For Fri 12Th”¦”¦.Lexmark”¦..Steven Ross Head Office”¦”¦Would Deal With In Glasgow. Ian Can’T Get Involved

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