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14.5.12 – Existing Customers  (Ex Sy) Gary Wanting To Arrange Apt To See Them Near End Contract
Try For Blairgowrie/Cupar Angus Day – 40 Mins From – Tues 5.6 -
Advised Wouldn’T Be Alex Would Be Sam Office Mgr We Need To Speak To Try 4.30 –
Previous Office Mgr Young Girl Nicola Took On Contract From Us Who Thought Signing  An Hp Agreement But Was Lease Over 6 Years (She Also Thinks We May Have Taken Them To Court Throughout Lease??) - Paying Â£700 Per Quarter ----No Contact For 3 Year Update
Sam Been There Since 4.7.11 And Never Seen Anyone From Kellys – Never Been Serviced – Phoned For Toner And Just Sent Bottle And Told To Do Themselves”¦.Reconditioned Machine They Had.
Didnt Know How To Duplex Copies Never Shown  -
Due To Expire March 2013 – Kyocrea Mfd Mono – Own Hp Laserjet Jet
5.6 - 9.30/10 A.M  -  Problem With Fax Unsure If Sent”¦Cant Store...Handbook Not Full Copy.
Nicola Who Left  -  <Mailto:>   -
Spoken To Mark Re This One And Seemingly A Lot Of Problems From Beginning (Not All Their Fault)  - Emailed Gary To Make Aware Of Issues. And Email To Sam To Apologised And Confirm Date.
15.5.12 – Emailed Mark To See If Possible For Me To Liase With Sam To Get Smaller Issues Sorted Out – Sam Really Nice But Her Boss Wont Let Her Go Back With Kellys – Asked If Needing Book Sent Out But Shes Ok However Couple Of Smaller Things Would Be For Her To Know How To Get A Report When Sending A Fax On A Km 2050 And Also How To Store A Fax Number”¦Did Mentioned Do A Lot Of A3 Printer And Doesn’T Need To Mono Copiers Now Would Be Easier With 1 Colour One.
Email From Mark Advising To Get Graham Niven To Give Her A Call – Spoke To Graham Who Will Phone Her
18.5.12 – Alan Now Wanting Mark To Deal  - Mark Can Go And See Her On 6.7.8 June Any Day At 9.30 – Spoke To Sam Ok For Wed 6.6 @ 9.30 A.M. – She Is Delighted With Getting Things Sorted Out With Her Fax Etc And Saying Pity It Had To Come To This – Confirmed Would Be Mark Coming Out To See Her – Emailed Mark With Details
31.5.12 –Mark Not Able To Go In On 6Th – Wants To Arrange Anytime For 8Th (Fri)  -Sam Ok For Fri 8/6 @ 9.30

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