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Notes

06.02.15 – Ref Cameron Harris Design/ Campion Homes
Try Mr Gregor Wylie ”¦.Spoke To Sharon ”¦They Have Lots Of Printer Just Bought Spend A Lot On Cartriges Had Since Nov”¦..Said Gregor Is Person Who Deal And To Send Her An Email She Will Pass On To Him
 <Mailto:>
Try Mon For Gregor To See If Can Chat To Him
Spoke To Gregor But Not Wanting To Look At Just Now – Far Too Busy – Saying To Try Again 6 Months Said Prob Something He Should Be Looking At But Just Don’T Have The Timeand Only Him To Deal
19.02.16 – N/A”¦..Mon
19.08.16 - From: Joe Reilly
Sent: 16 August 2016 16:56
To: Hazel Steel
Subject: Re: Call Out
The Woman Phoned Up Here N Logged It Directly With Us, We Didn’T Know It Was A Kyocera One Until We’D Done The Call As She Didn’T Have The Serial Number
From: Hazel Steel
Sent: 16 August 2016 16:53
To: Joe Reilly
Subject: Re: Call Out
Joe, That Machine Is Set Up With Kyocera?
From: Joe Reilly
Sent: 16 August 2016 15:21
To: Hazel Steel
Subject: Fw: Call Out
P.O. For Call Number 672398
From: Margaret Macleod [Mailto:]
Sent: 16 August 2016 11:57
To: Support | Kellys Printing Solutions
Subject: Call Out
Morning
Just To Confirm That We Are Expecting A Engineer To Call Out Tomorrow To Fix Our Printer.
Kyocera  Fs-4200Dn
Quoted Â£95 Call Out Charge.
Regards
Margaret
Margaret Macleod
Business Development Manager
Adamsons Drinks Ltd
Balfour House
2 Pitreavie Drive
Pitreavie Business Park
Dunfermline
Ky11 8Us
 <Mailto:>
Tel:-
Mobile:- 0
Try With Margaret Ok To Say We Support Printers Just Now And Have Spoken With Gregor Prev.
Try 6/9”¦..
Spoke With Margaret Just About Taking Apt Then For 30/8 Said Coming To End Of Maintenance Then Said Will Speak To Gregor And Other Girls And Come Back To Me – In Diary To Call If Not Heard Back.
09.09.16”¦..Try Again See If Can Come In 15/8 ”¦..In To See Hardies At 3.30
Nothing Back So
Spoke With Girl Who Is Sale Mgr Nad Jill Office Mgr – Would Be Gregor Or Margaret And Margaret Is Back On Tues”¦..
13.09.16 – Margaret Nipped Out Office Try Later ”¦.
Notes
Date	Time	Type Call	Comments	By
13.09.16	12.50	1St Apt	Spoke With Md Gregor A Few Times Lots Of Printers But Always Busy – Lead From Mark Stuart In To Service One Of Their Printers And Contact Margaret. Spoke With Margaret Wanted To Check With Gregor And Said Would Come Back. Called Again As Nothing Heard She Can’T Do This Week But Should Be Fine For 29Th Wants To Also Look Into What They Have With Other Printers To Check Able To Do Something And Asking For Call Week Before Apt.	Nw
13.9.16 -
13.09.16	12.50	1St Apt	Spoke With Md Gregor A Few Times Lots Of Printers But Always Busy – Lead From Mark Stuart In To Service One Of Their Printers And Contact Margaret. Spoke With Margaret Wanted To Check With Gregor And Said Would Come Back. Called Again As Nothing Heard She Can’T Do This Week But Should Be Fine For 29Th Wants To Also Look Into What They Have With Other Printers To Check Able To Do Something And Asking For Call Week Before Apt.	Nw
27.09.16”¦..Spoke With Margaret And Ok For Gary To Come In On Thurs At 11 – Mentioned One Of Their Printers Still Not Working
24.11.16 - Unfortunately Recommender, Hit Gregor For Feb Time
02.02.17 – Gary Saying Can Try Margaret Again If Cant Get Gregor”¦”¦Update Margaret Saying Did Lots Of Work On But No Savings So Ok Thanks
10.2.21.......Spoke With Gregor But He Said Would Love To Bring Cost Down However Cant Change Due To Software Bit Of A Busy Time For Them But Can Try 3 Months Or So.....
28.7.21.......Got Margaret But Too Busy Try Sep......Said Would Be Gregor

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