Response - CRM

Company Info

Contact
Telephone	01412721088, 014127211050141200381067963400192, 01
Alt phone	-
Email
Website
Postcode	G40JY
Address	Citypoint 21 Tyndrum Street, Glasgow, G4 0Jy
Decision makers
Profit	0.00

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Call Log / Outcome

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Appointment outcome

Notes

24.9.10 Dm – Justene Donnelly – Going To Voicemail
30.9.10 – Julie Fergus In It Dept Would Deal – Direct Line –  – Not At Her Desk Try Later – Tried Again Voicemail
1.10.10- Voicemail – N/A – Tried Again Still Voicemail –
8.10.10 – Voicemail
15.10.10 – Voicemail – Try Later Today –
18.10.10 – Voicemail
19.10.10 – Voicemail
29.10.10 – Voicemail
1.11.10 – Voicemail
Response Is A Market Leading Provider Of Outsourced Contact Centre Services  <Http://Www.Response-Uk.Co.Uk/Our-Services/Customer-Contact-Services.Html> And Software Solutions <Http://Www.Response-Uk.Co.Uk/Our-Services/Software-Services.Html> For A Number Of The Uk’S Most Successful Brands.
24.3.11 –
20.11.14 – Brian Banantyne (Md)  - Near Hardie Caldwell”¦.Try For Tues 2/12 – Thomas Welsh (Manager)”¦Network Printers”¦..Hp Printers”¦.
Ref – Hardie Caldwell
Tried With Md Brian Bannantyne Who Wasn’T Available So Put Through To Another Manager Tom Welsh. Over 2 Sites They Have 9/10 Copiers On Lease (Details Tbc Will Have Further Info For You Coming In) Also Handful Of Owned Hp Printers.
9/10”¦..Copiers 2 Sites
1 P.M. 2/12 –  <Mailto:>
2.12.14 - Nina, I Am Sorry For The Late Call Off But I Have Had Something Come Up Which Requires That I Am Off-Site This Afternoon. I Am Also On Annual Leave Tomorrow But If You Could Give Me A Call On Thursday We Can Rearrange. Hopefully You Can Contact Gary Rigley In Time To Prevent Him Arriving At Citypoint.
Best Regards
Tom
In Diary To Call Thurs
4.12.14 – Try For 12.30 On Thurs”¦.Put In For 12/12 Just Now And In Diary To Keep Trying To Confirm Suits
5.12.14 – Not At Desk Try Later
11.12.14 -
No Joy With Getting Hold Of Tom Again So Have Called And Left Message For Call Back From Brian To See If Can Get In To See Him Directly
Spoke With Brian Who Confirmed Would Be Tom Would Need To See He Wouldn’T Deal”¦Left Another Message For Tom
Call Back From Tom – Ok For 3P.M Today (Can’T Do Earlier)
18.02.15 - 18.02.15 - Can You Contact In 6 Months
Thanks
Gary
From: Welsh, Tom < <Mailto:> >
To: Gary Rigley
Sent: Wed Feb 18 11:09:23 2015
Subject: Meeting Cancelation
Hi Gary, Due To A Number Of Major Projects And Initiatives Currently On-Going/About To Commence At Response I Cannot Go Ahead With Our Scheduled Meeting Next Tuesday (24Th February).
As The Activity Will Take Some Months To Complete I Cannot Commit To A New Date At This Point And Suggest Therefore That We Push This Out For 6 Months And Revisit Then To See How We Are Fixed Then To Meet Up.
Regards
Tom
- 18.02.15 - Can You Contact In 6 Months
Thanks
Gary
07.07.15 – See If Free 29Th July
Tom No Longer With The Business It’S Now A Guy Called John Jordan Who Is New Compliance Mgr – Not At Desk Try Later”¦Left Message For John To Call Back”¦.
Spoke With John But He Wouldn’T Deal With Equipment – Tom Was Head Of Business Overview And Boss Of Leanne Paterson (Facilities Mgr)”¦.. – So She Might Be Able To Help.
Two Managers Covering Toms Position (John And Leanne) – Leanne Back Next Week.
20.07.15 – Try With Leanne”¦.See If Free ”¦.2Mro
21.07.15 –See If Free 5/8”¦..In Meetings Try Later ”¦.No Ans”¦..
Spoke With Leanne But Doesn’T Come Out Her Budget Would Be Brian Harrigan (It Mgr)”¦.She’S Going To Pass My Number On To Him
22.07.15 – Brian Off On Annual Leave Back Mon”¦”¦
28.07.15 – On Phone Try Later”¦”¦Try For 9.30 On 5/8”¦..Say Ref For Brian Bannantyne – Hardie Caldwell Accs And Pointer Ltd Security ”¦.Left Message For Call Back
Call Back From Brian Harrigan – Dd – Try For 11.30 2Mro”¦..
28.07.15		Update From Last Apt Was That Tom Had E’D To Say He Would Prefer To Leave Until Other Projects Were Completed And To Call Back 6 Months. Called And Tom Welsh Now Left. All Under Remit Of It Mgr Brian Harrigan Who Would Be Happy To Have A Chat With You 2Mro And Pick Up Where Left Off With Tom. Reckons Just A Year Left On Current Deal And Also Deals With Printers Which They Own. Free At 11.30 And Will Dig Out All Info On What They Have Before You Come In To Make It More Productive”¦.Said Just To Ask For Him At Reception And He’Ll Come Down To Meet You	Nw
 <Mailto:>
Update To Call In 9 Monhts – Turns Out Just 2 Into 5 Year Deal And Although Does  Have Printers Wants To Leave And Look At Altogether
06.11.15 – N/A To Direct
10.12.15 – Left Msg For Call Back”¦.
14.12.15 – Try For 5Th Or 13Th Jan”¦..Ans Mach
17.11.16 –Ref Hardie Caldwell
17.11.16 –No Kura –See Contact

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