Pointer Ltd

Company Info

Contact
Telephone	01412432222, 01415523368, 01415642500, 01415642500
Alt phone	-
Email
Website
Postcode	G40DG
Address	65 North Wallace Street, Glasgow, G4 0Dg
Decision makers
Profit	0.00

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Call Log / Outcome

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Notes

17.11.10 – Spoke To Gemma – They Have One Multi Function On Lease – Head Office Based In North Wallace Street But She Is Ok For Someone To Pop In With Further Info On What We Do On Fri 3.12 At 11.30 – Emailed To Confirm – Declined Reminder Email
2.12.10 –
Hi Nina
Thank You For Your Email.
I Am Actually Off Tomorrow So Will Need To Cancel Fridays Appointment.
I Have Spoken To My Manager In Respect Of What You Are Offering And  Unfortunately It Has Been Decided That At This Time We Are Not Interested In Changing Our Current Supplier. However, Thank You For Contacting Us.
Kind Regards
Gemma Maryan
Diaried To F.Up
Thank You For Your Email Today And As Requested I Have Cancelled Your Visit For Tomorrow.
Our Visit Is To Give You Further Information On The Services We Provide And How We Can Reduce Your Operating Costs When You Are Reviewing Your Printing/Copying Solutions And I Will Contact You Again In The New Year To Hopefully Arrange A Suitable Time To Visit If Possible.
10.1.11 – Head Office In 65 North Wallace Street G4 0Dg -  – Voicemail Try Later – Spoke To Accs – Adv Would Be  Helen Admin 2154
26.1.11 - Helen Phone To Cancel F/A On Monday – They Are Waiting On A Quote From Current Provider But Advised Would Send Through Quote To Myself To See What We Could Offer – Advised Her We Prefer To Visit But She Wants To Send Through – Gave Her My Email Address And If Not Heard Anything Try Her Again Next Week To See If Quote Received
Good Morning Helen,
Thank You For Your Call Earlier Today.
As Discussed I Have Cancelled Your Visit From My Colleague On Monday 31St January At 9.30 A.M. And Look Forward To Speaking To You Again Soon Once You Have Received Your Quote From Your Current Provider.
Further To Our Discussion We Would Appreciate The Opportunity To Be Able To Give You Further Information On Our Services And Demonstrate How We Can Reduce Your Current Operating Costs Which From Experience Is By A Minimum Of 30%
Kind Regards
Nina
2.2.11 – Try Again About 9.30 – Tried Again – Spoke To Helen But Not Heard From Other Company Yet
9.2.11 – Voicemail – G4 Area So Gary On His Own
23.2.11 – Phoned Back To Speak To Helen And Has Quote From Current Provider And Happy For Us To Pop In To See Her Next Thurs 3.3.11 @ 1.30 To See What We Can Do- Details Of Current Provider Sent To Gary – Gary Advised Ok To Do On A Day With Alan
Email To Gary.”¦Current Provider Quoting For New Mfd – Mono Â£4895/Â£499 Quart Lease, Mono Plus Fax Â£5830/Â£598, Mono Without Fax Â£5347/Â£550 (All Refurbished Models)
Their Current Mfd Is 3 Years Old And Paying Approx. Â£295 Per Annum For Maintenance.
3.3.11 – Gary Phoned F/A Changed To Mon 7.3 @ 9.30
4.3.11 – Spoke To Helen To Change F/A From 9.30 Mon As Mark Called To Adv Slot Needed To See David Chapman – Have Slotted Helen In For Tues 8.3 @ 1.30 But If We Can See Her Anytime On The Mon Before 3 Then To Give Her A Call As Desperate To Get A Quote As Other Company Chasing Her Up.- Diaried To Pass Info On To Gary
7.3.11 – Gary Phoned To Arrange To Change Visit From 1.30 To 12 – He Has Left Voicemail – Phone Helen To Confirm Ok – No Probs And Don’T Need Email
29.3.11 – Spoke To Colleague At Finnieston Street To See If Same Person Deals – Adv Carol Harkins Deals With Thiers – 2 Year Deal With Riko – Probs With It When I Phoned – Speak To Gary Re North Wallace –
 – Spoke To Gemma Who Adv They Are Not Sure If Keeping Premises In Finniestone May Be Moving Back To Head Office June/July Not Sure And To Call Back Then – She Deals
15.10.12 - Can You Get Us Back In To Look At Other Branches
 (From Gary)
17.10.12 – From Gary Best To Speak With Helen,Last Update Was We Concluded With Them ,Now Looking To Hit Rest Of Branches
Spoke To Helen Who Adv Ok To Come In At 9 On 29.10 –Emailed To Confirm
31.10.12 - Other Pointer Branches Ref Helen Mcgarry
Gordon Smith (General Manager ) Pointer In Queenslie Glasgow
Carol Harkins Pointer Skypark
Ty
G
5.11.12 – Tried Carol Harkins At Skypark  - Back Later  - Try Gordon Smith At Queenslie Glasgow
Panorama Business Village
Ground Floor
11 Blairtummock Place
Queenslie
Glasgow
G33 4En
Tel:
Gordon Was Going To Take Appt But Then Realised Just Signed Up To New 5 Year Contract Just 4 Weeks Ago – Couple Of Printers But Back Ups – Try With Carol
Tried Carol Harkins – Spke To Carol But Months Into Renewed Contract With Capital Solutions She Can’T Rem How Long – Her And Adam Deal With It No Printers
08.05.13 – Try With Adam – And Use Helen Mcgarry At North Wallace Street – No Longer In Finnieston David In North Wallace And Carol   At ”¦Spoke To David In Accounts But Nothing To Do With Him Would Be Carol Harkins And Guy Who Signs Over Is Adam Urquart
Carol In Harkins - Kennedy Street –Tried Adam Urquart But Voicemail - Carol Off And Will Be For Some Time”¦.Susan Now Taken Over And Not Taking Call – 2 Years To Run – Try Adam Later
Gary Wants To Try And Get In With Adam Only To Deal With All Instead Of Bits And Pieces In Other Offices”¦. Ans Mach
09.05.13- Not Avail Try Later  - Colleague Adv Adam Urquart Wont Deal Until Final Stage And He Signs Off- Put Through To Helen Mcgarry And  She Is Saying Would Be Carol And Best To Speak To Her When Back”¦.Could Be A Few Moths
10..12.13 – Not At Her Desk
10.06.14 – Try For Mon 23/6..... Uk Gas We Are On Can You Get Us In With Helen At Pointer For Account Review
Ty
G
Voice Mail Of Helen......
Spoke To Helen But Not Free Until Sep So In For 8/9 At 10.30 An Emailed To Confirm
20.08.14 – See If Helen Can Do Earlier On 25/8....Back 2Mro
21.08.14  - Helen Looking To Cancel 8/9 Really Busy Up Until  End Of Month Asking For Call Back
8.9.14 - From: Gary Rigley
Sent: 08 September 2014 15:01
To: Nina Weryk
Subject: Fw: Pointer
Can You Target Him To Talk About Refresh / Upgrade Etc..
Thanks
Gary
----- Original Message -----
From: Barbara Swindells
To: Gary Rigley
Sent: Mon Sep 08 14:59:34 2014
Subject: Re: Pointer
Alex Cassells (Managing Director)
-----Original Message-----
From: Gary Rigley
Sent: 08 September 2014 14:27
To: Barbara Swindells
Subject: Pointer
Can You Tell Me Name Of Person Who Signed Last Lease Doc ?
Thanks
Gary
Opt 5
Spoke To Alex’S P/A But She Is Saying Alex Wont Have Anything To Do With This And Would Need To Speak To Office Mgr – Left Message On Gary’S Ans Machine ”¦.Gary Saying Just To Continue With Helen End Of Month
29.09.14 – See If Free On Mon 27Th Oct -  Ans Mach
30.09.14 – Lunch”¦”¦ In For Review With Helen – Helen Mentioned She Will Possibly Looking For It Dept To Take Over This And Will See If They Can Be There For Meeting Also – Apt 27/10 @ 9.15 A.M.
20.04.15 - Need To Get Back In Say Kyocera Have Fiscal Year End Incentives And Bigger Savings
Thanks
Gary
Gary Saying To Try With Helen”¦..Vm Of Helen”¦Spoke With Helen And Now Covering 2 Jobs So Not Free Until 3/6 (Said Would Email If She Had Any Probs Nearer The Time)”¦..
20.04.15 -
20.04.15	13.20	Cust	Gary Looking To Get Back In With Helen And Mention Kyocera Fiscal Year End Savings Etc. Spoke To Helen And Because She Is Covering 2 Jobs Not Free Until June. In For 3/6 (Couldn’T Do Any Later That Day)	Nw
25.05.15 - Hi Nina,
Unfortunately I Am Going To Have To Cancel This Appointment With Gary, I Have A New Colleague Starting This Week And Will Be Constantly Training.
Can You Please Pass My Apology Onto Gary
Thank You
Helen
E’D Back With Other Dates – She Came Back To Say End Of July Better So E’D With July Date”¦In Diary To Check Response
18.06.15 – Spoke With Helen And Ok To Come In 5/8 At 9 (Wanted Earlier) Emailed To Confirm
05.08.15 - Helen Not In Office Today,Looking At Notes Looks Like She Wants To Get It Involved So Maybe Call Her And Ask If Case If So Get Name Of Them And Make Appointment With Them
Thanks
Gary
Left Message For Helen To Call”¦.Tried Again But Still Not At Desk Left Another Message With Nicola”¦..
10.08.15 – With Someone Said Would Call Back
25.08.15 – N/A”¦.
26.08.15 –Spoke With Helen Would Be Her Admin Mgr Susan Who Now Deals (Not It) Susan Is On Hols Hten Getting Married Not Free Until End Of Oct According To Helen And Helen Will Arrange To Call Me Back Then To Arrange Apt With Susan. In Diary Also To Call
6.10.15 – Susan Back In 2Mro And Its Ext 2514”¦..Try For Monday 9Th Nov”¦.Spoke With Helen She Is Saying It Is Her And Ssusan – They Have Been Trying To Get It To Take This Over But That’S Not Happening Anytime Soon. Susan Just Back Today So She’S Not Sure If Will Suits. Call Back In A Couple Of Weeks And She Will Know By Then
21.10.15 – Try For Mon 9/11”¦.Going Straight To Vm”¦.
22.10.15 -
22.10.15			Above Didn’T Go Ahead (No Show From Helen) Spoken To  Helen A Few Times Since And Her And Her Mgr Susan Are Still Dealing With. She Had Wanted To Wait Until Susan Back From Honeymoon In Oct. Helen Free On 9/11 And Will Also Confirm With Susan And Call Back To Confirm She Will Be Then Too (Both To Be There) It Not Dealing With They Have Been Trying To Pass Over For It To Deal With But Not Happening Now By Sounds Of Things.	Nw
09.11.15 – Message From Gary Delayed Going In Due To Prev Apt And To Reappoint – Called But Going To Vm”¦.
Managed To Get Hold Of Helen Just As Well You Didn’T Go In Susan (Her Manager) Wasn’T In Only Helen And Message Was That Helen Has Spoken To Susan About This And Said They’Ll Come Back To Us. Knows We Want To Come In To Look At Reducing Costs/Opening Technology But As Always Hectic With Them And Don’T Have The Time. Do You Want Me To Diary This On And Keep Trying?
 <Mailto:>
23.02.16 – Left Message For Susan To Call
11.03.16 – Vm
See John Graham Electrical Contact (Part Of Pointer) – Mentioned Helen Now Left And Susan On Maternituy Now A Girl Called Paula That Eals
19.9.19 - Pointer - Susan Hynd - To Go Over Rr Again Again Gave Her Rr April So See If Can Get Us Back In
Try For Mon 23Rd At 12.30”¦.
Pointer - Susan Hynd - To Go Over Rr Again Again Gave Her Rr April So See If Can Get Us Back In
19.9.19- Spoke With Susan Said To Let You Know She’S Not Forgotten And Looking At Quotes. Not Ready For 23Rd To Meet Up As Has To See Directors Etc But Should Be Fine 30Th At 9.30- E Sent And She Will Come Back If Any Change
E Sent To  <Mailto:>
Susan Hynd
Administration Manager
Pointer Ltd
65 North Wallace Street
Glasgow
G4 0Dt
* Phone :   6 Fax:
Mobile:
8.10.19 – Try For 18Th – No Ans

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