Enesco - CRM

Company Info

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Telephone	01228404022
Alt phone	-
Email
Website
Postcode	CA30EN
Address	Enesco, Brunthill Road, Carlisle Ca3 0En
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Profit	0.00

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Uk Customer & Distribution Centre
Brunthill Road
Kingstown
Carlisle
Cumbria
Ca3 0En.
Telephone:
Near Thomas Graham And Sons”¦Very Close
John Scott (Ops Dir)”¦”¦Left Msg For Call Back From John”¦”¦It Mgr James Sanderson Would Deal”¦..Left Msg On James Sanderson Vm
21.11.16”¦..John Scott (Director) Linked To John Trennel At Tailored Heat ”¦.Left Another Msg On Vm”¦.2.30..
Hp”¦40”¦
Notes
Date	Time	Type Call	Comments	By
21.11.16	13.48	1St Apt	Director John Scott Linked To John Trennell At Tailored Heat
Spoke With John And Adv To Contact It Mgr James Sanderson Who Would Deal With. James Ok For Tomorrow. Has Meeting At 3 But Can Do 2.30. 40 Plus Hp Desktop Printers. Happy To Look At
(Not Easy To Find With Sat Nav – Said To Up Bruntill Rd To Top, When See Gap Building Go Left And Follow Down To Ramp Near Warehouse And You Will See Their Offices)	Nw
09.01.16 - Enesco , Going Forward
31.7.17 – E’D Gary For Update”¦..Worth Another Go”¦..
Im Just Off Phone To Him. He Said You Had Only Quoted For 20 Printers But They Wanted To Keep The 40 And It Was More Than What They Were Paying Already. Pity Didn’T Catch Him Before Now He’S Just Signed New Maintenance This Week For All Printers For The Year Said To Call Back This Time Again Next Year To Look At.
29.5.18 – Try Again For  Wed 6Th June”¦”¦Try Again (Work With John Trennel/Thomas Graham/ Cumberland Bs/ Austin Friars/Carlisle Glass)  - Jd Pipes New
James Sanderson Left”¦.Now Scott Macrae Or Ben Johnston”¦”¦Gavin Dronfield (It Mgr)”¦”¦
Ben Johnston”¦.
Notes
Date	Time	Type Call	Comments	By
29.5.18	13.04	1St Apt	Director John Scott Linked To John Trennel At Tailored Head And They Are Across From Thomas Graham – After Speaking With John Scott Apt To See It Mgr (James Sanderson) Back In 2016 And When Followed Up Mid Last Year Was Told They’D Been Quoted For 20 Of Their Printers But Had Wanted To Keep 40 And Had Arranged A New Rolling Maintenance So To Call Back Again June ’18 – Called And James Now Left Put Through To His Replacement Ben Johnston (Now Him And Scott Mcrae That Deal With The Printers) – Still Have The 40 Hp Printers And Can See You 2 On 6/6
				Nw
6.6.18 - Ben Not In And Scott ,Completely Oblivious As To Why I Am Here ,Reckon Need To Get In With The Director John Whom You Spoke With In The First Instance ?
Try Him For Wed 10Th July..Tried To Get Hold Of John For Gary – John Saying Would Be Ben Or Scott – Gary Going To Try And Catch Ben – Gary Caught Ben Who Had No Recollection Of Meeting – Good Ops Is Going To Send Info Through To Gary But Gary Not Hopeful He Will – If Not To Arrange Further Apt With Fd Or Someone Else Who Can Deal
10.07.18 – Spoke With Other It Guy Scott Said Think Ben Has Info All Looked Out And Should Be A Matter Of Sending Through – Also Had To Replace Couple Of Printers Recently – He’S Going To Speak With Ben And Call Me Back In And Hour With Update
Called Again Got Ben And Person Dealing With Info For Him Not Got Together Hopefully By End Of His Week – Gary Also Chasing Him On Fri If Nothing Through”¦..
Rob Freestone
Finance And Operations Director, Company Secretary
Near Thomas Graham/Cumberland Bs/Austin Friars/Work With Carlisle Brass”¦”¦..Try 13Th”¦”¦Left Msg On His Vm”¦ Also Left Msg On Ben’S Vm
13/8”¦..
1.8.18			E’D Gary For Update And He Has No Joy With Getting Info From Ben – Called Rob And Got In To See Him Direct On 13Th – Said He Will Call One Of His It Guys In On Meeting Also So Hopefully Spurs Some Action To Get Info. Rob Has Meetings In Morning And Can Do 12
1.8.18			E’D Gary For Update And He Has No Joy With Getting Info From Ben – Called Rob And Got In To See Him Direct On 13Th – Said He Will Call One Of His It Guys In On Meeting Also So Hopefully Spurs Some Action To Get Info. Rob Has Meetings In Morning And Can Do 12
 13.8.18 – Gone To Rr With Rob And Ben
30.8.18 –Update Still On Go Guy Wanted More Info
10.9.18 - Machs Going Into Enesco On Eval So Cross Fingers As Really Good One
25.10.18 – Update From Gary – Still On Go And In On 12Th Nov
6.2.19 – Update Machines In But Then Decided Wanted To Look At Volumes Themselves”¦..Gary Said Can Try Rob And See If Can Do Catch Up”¦..Left Msg For Rob To Call”¦
Just Spoken With Rob. Still Same Situ Wants To Leave Ball In Their Court To Reduce Volumes Before Entering Any Kind Of Contract With Us. Asked When Likely To Look At Again And He Confirmed Will Be This Year Also Won’T Be Looking At Any Other Company When Doing So But Prefer He Comes To Us When Ready.
7.3.19- Gary Back  In To See Guy Dealing With Called Rhys
Enesco Dead Presented To America And Told To Get Rid Of Printers And Get Canon Mfp As That Is What They Do Globally Crap Really !

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