Derek Forest T/A Positive Solutions

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Telephone	01324621611, 07740708668
Alt phone	-
Email
Website
Postcode	FK11EZ
Address	Fk1 1Ez
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Profit	0.00

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Notes

15.5.12 - *Existing Customer (Sy) From Garys List –Gary Wanting To Arrange Apt*
Derek Forrest Is T/A Positive Solutions -
Try For Fri 8/6 When In Falkirk
Christine  Answered Who Adv Ok For Gary To Come In But She Is Not There On A Friday – Possible Derek Would Be However Will Try And Arrange For Gary To Go In On Another  Day When Up In Stirling – To Call Back
Order Ink Last Week – Still Not Received ( Tues 8/5) – Gave Ref Number To Female Colleague Who Didn’T Realise Had New Machine. – Email Sent To Mark – Check To See When Gary Back In Stirling For Him To Go Back In
Try For Thurs 17.5 @  3.30 – Christine Ok For Then To Pop In
17.5.12 – Gary Wanting To Change To Monday As No Longer Making 3.30 Today  - Christine Ok For Mon 11/6 @ 11.30
6.6.12 – Try For 2 Pm Onwards On Fri 8/6 – Gary Wanting To Change  - Christine Can’T Do Monday Now Or Fri – But Derek May Be Free For Fri 22/6 @ 9 And To Check Prior In Week To See If Ok – Diaried To Check He Will Be There.
12.6.12 - Hi Nina,
               On The 22Nd  Change Positive Solutions Move To 3Pm?
Thanks
Christine Ok To Change To 3 Pm But As Before To Check Week Before – Emailed To Confirm
15.6.12 – Noticed Been Taken Out Of Calendar – See Gary  - Just Signed Up In Dec With Us Diary On
12.08.14 - Hi Nina,
Can You Give Mark A Call On His Mobile Please Regarding Below.
Ta
From: Hazel Steel
Sent: 12 August 2014 11:41
To: Mark Wilkinson
Subject: Positive Solutions/Dcf Financial 010425
Hi Mark,
Jacqueline Called Yesterday When System Was Down And Was Asking If They Can Change Their Machine To Colour (She Mentioned If They Could Just Change The Toner Cartridge).  She Knew Our System Was Down So Wasn’T Expecting A Call Back Immediately.
Tel:
Hazel Steel | Credit Finance Administrator | Kellys Printing Solutions
Ex Sy Customer Who Has A B & W Copier From Us And Time Do A Deal – Exp 2016
See If Gary Can Go In To Review Acc Possibly For New Colour Machine And In Existing Budget......
See If  Free 2Mro At 2.30.....Jacqueline Ok For 2Mro At 2.30 – Emailed To Confirm
22.05.15 - Might Want To Look At Positive Solutions With Derek Maybe About Time To Do Something There Now
Called No Ans – Tried Dereks Mob  – Left Msg For Call Back On Mob
11.30”¦.8/6”¦
Notes
Date	Time	Type Call	Comments	By
22.05.15	15.21	Cust	Current Customer Due Review – Derek Ok For 8/6 @ 11.30	Nw
06.08.15- Cust Survey Carried Out With Derek – Problems With Toner (Requested A While Ago But Nothing Back Also Auto Toner Request) – Mark Calling Derek
Also Probs With New Contract Not Happy As Received Contract From Siemens And Can’T See Savings – Had Trusted Us That Savings To Be Made And Had Ignored Warning From Marshall Wilson Not To Go With Us. Been Trying Gary For 5 Weeks To Discuss This – Gary Confirmed He Has Spoken With Derek And Sorted Out.

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