Charles Scott & Partners Consulting Engineers

Company Info

Contact
Telephone	01413312454, 01413322873, 07801666873
Alt phone	-
Email
Website
Postcode	G24AA
Address	Venlaw Building 3Rd Floor 349 Bath Street, Glasgow, G2 4Aa
Decision makers
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Call Log / Outcome

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Decision makers

Appointment outcome

Notes

4.11.10 – Back After Lunch – Tried Again – Not At Desk Try Later- Receptionist Adv He Wouldn’T Take Call And To Email Him
As Discussed With  Your Colleague, Please Find Attached Some Testimonials From Clients In The Glasgow Area Outlining The Key Features Of Our Business Model And Confirming The Exceptionally High Level Of Service We Provide.
We Are A Locally Based Company, Established In 1982 And Are Always Working Extremely Hard To Increase Our Market Share By Securing Quality New Business Accounts. We Receive Financial Support From Our Manufacturer Which Allows Us To Terminate Prospective Clients Existing Contracts Without Penalty And We Also Take Care Of The Associated Administration On Your Behalf.
19.1.11 -
I Appreciate You Are Very Busy Just Now And Will Contact You In Due Course To Hopefully Arrange A Visit From My Colleague Who Will Give You Further Information On The Service We Provide And Demonstrate How We Can Reduce Your Operating Costs.
11.10.10 – Murdo Is Not In Till Later This Afternoon – Tried Again – Receptionist Adv Wont Take Call Just Now
17.1.11 – Extension Just Ringing Out Try 2Mro
18.1.11 – Not In Yet Try Later – Tried Again – His Ext Ringing Out Try Later – Tried Again – His Extension Ringing Out Try Later – Tried Again – Receptionist Advised He Said They Were Tied Into Their Contract For Further 3 Years – Explained Our Funding And She Adv Bit Busy – Try Later Into Year
10.3.11 – Lunch
18.3.11 – 4.30 – Mon
21.3.11 – In With Directors Try Later – Try After Lunch – Line Busy – Ext Ringing Out Try Later – 2Mro
22.3.11 – 9.30 – Meeting Try At 10 – Still In Meeting – Still In Try After Lunch – Tried Again –Try 4.45
24.3.11 – 2Mro –
28.3.11  - Try Later  - 2Mro After 9.30
29.3.11 – After Lunch – Hi Extension Ringing Out Try Later – Try 2Mro
30.3.11 – Chat With Receptionist To Advised That If He Is Interested He Will Get Back – Adv Would Re Send Email Then Follow Up
19.4.11 -  Try Later
21.4.11 – Try Later – On Call Try Later 2.15  - Murdo Wont Take Call And Reception Advised No One Else Can Deal – She Did Advised Separate Printers Outwith Contract But Unsure Of What They Pay For Cartridges”¦Adv Would Try When Next In Area
21.6.11 - *Use Parsons Brinckerhoff* 2Mro
22.6.11 - *Steven Hughes – Director At Charles Scott Connected To Martino Marchetti @ Top Marks Adjusters (Md)* He Is Out Try 11.30 – Not In Yet Try Later – One Network Mfd – 2 Desktop Printer –  <Mailto:>  – Ok To Come In On Mon 27.6.11 @ 1.30 P.M. – Emailed To Confirm
24.6.11 - Nina
Unfortunately I Have Been Called To A Meeting On Monday At 11Am. It Is Unlikely That I Will Be Back In The Office In To Meet With You.
I Would Appreciate If We Could Rearrange To Meet At Some Other Convenient Time
Apologies For The Short Notice
Regards
Steven
Emailed To See If Can Change To Thurs 1.30 Or 3.00 Or Fri
27.6.11 – On Call Try Later – Stevens Mob  - Spoke To Steven Who Advised Ok To Change To Thurs 7/7 @ 9.30 A.M.  – Emailed To Confirm
17.8.11 – Emailed For Update
18.8.11 – Got Proposal
5.12.11 – Gary Wanting To Arrange Further Apt – Spoke To Steven But His Computer Down So Asked Me To Call  Him Back 2Mro So He Can Check His Calendar
6.12.11 – Spoke To Steven Who Adv Ok For Gary To Come In On Mon 9.1 @ 4 – Refused Email To Confirm.
9.1.12 –Gary Advised Went In And Steven Had Thought It Was 17/1 So He Has Re Arranged For 17/1 @ 4.30 – Emailed To Confirm
19.1.12 -
Please See Below Can You Put In Calendar?
Thanks
Gary
From: Steven Hughes [Mailto:] <Mailto:[Mailto:]>
Sent: 19 January 2012 15:03
To: Gary Rigley
Cc: Outgoingmail
Subject: Re: Kellys Printing Solutions
Gary
Thanks For The Email. Please Keep In Touch If The Situation Changes.
Regards
Steven
Steven Hughes
Beng (Hons), Ceng, Mistructe
Director
Charles Scott & Partners
Venlaw Building
349 Bath Street
Glasgow
G2 4Aa
Tel
Fax
Mob
Email  <Mailto:>
Www.Csandp.Co.Uk <Blocked::Blocked::Blocked::Http://Www.Csandp.Co.Uk/>
From: Gary Rigley [Mailto:] <Mailto:[Mailto:]>
Sent: 19 January 2012 11:24
To: Steven Hughes
Subject: Kellys Printing Solutions
Hi Steven,
                     Thanks For Your Time The Other Day, Steven I Have Been Looking At Our Proposal For You And Feel It Is Just A Bit Too Early To Show You Significant Savings For The Time Being, As I Don’T Want To Waste Your Time, Is It Okay To  Contact You November Time? When It Will Be More Viable To Show You Better Savings, Once Again Thanks For Your Time.
Kind Regards
Diaried To Call Agai Nnov
17.10.12 – Gary Wanting To Check How Long Steven Has Left On His Contract And To Let Him Know So He Can Work Out When To Go Back In ”¦.Spoke To Steven Hughes Cant Rem Exactly How Long But Put In Just Now For 29.10 @ 11.30 And To Call 2Mro To Check Details Of Length Of Term
18.10.12 – No Ans Try Later - Spoke To Steven He Is Going To Check Term And Come Back To Me By Email
22.10.12 - Nina
Further To The Proposed Meeting Next Week With Gary I Have Been Requested To Attend Another Site. Can We Rearrange The Meeting For Some Other Time.
We Also Understand That Our Photocopier Deal Has Another Year To Run However We Are Checking This At The Moment
Regards
Steven
Steven Hughes
Beng (Hons), Ceng, Mistructe
Director
Charles Scott & Partners
Venlaw Building
349 Bath Street
Glasgow
G2 4Aa
Tel
Fax
Mob
Emailed Back To See If Ok For 9/11
25.10.12 – Not Heard So Try For 1/11 Or 9/11  - Tried Office And Back 2Mro
26.10.12 – No Ans To Mob Of Landline – Meeting Try At 10 – No Ans Try Next On Landline  -On A Call – Spoke To Steven And Ok For 9/11 At 10.30 – Emailed To Confirm – Contract Runs Till 2014
12.11.12 - Can You Rebook Steven Was In London When We Went In.
Ty
G
12.11.12 – Try For Mon 19.11 – Not In Office Yet Try Later -Try Later  - Tried Stevens Mob But No Ans
13.11.12 - Vm
22.11.12 – Try Later Just Missed Him – On Phne – Try 2.30 –
23.11.12 – Pm –
27.11.12 – Had Spoken To Steven Wh Doesn’T Have His Diary But Ok To Come In On 7.12 @ 3 And If Not There Cheryl Would Be There  - Contract Till 2014 – Had Spken To Cheryl And She Will Have Volumes And Also Info On Printer On Her Desk Used Every Day –  <Mailto:>
7.12.12   - Hi Nina,
I Am Really Sorry, But I Have To Rearrange Meeting With Gary.  I Won’T Be In This Afternoon Now.
I Am Free Anytime Until Thursday 20 December, With The Exception Of The Afternoon Of Thursday 13 December.
Could You Let Me Know When Suits For Gary And Please Offer My Apologies?
Thanks,
Kind Regards
Cheryl Stallan
Emailed Back To See If Can Do 24Th Jan At Either 9.30 Or 12”¦Diary To Hear Back – Cheryl Emailed Back For 24/1/13 At 12
24.01.13 – Gary Has A Gas Leak Try And Reschedule”¦.In At 9”¦Still Not In Try 9.45”¦..Cheryl On Holiday Try Her In Morning To Re Arrange
25.01.13  - Try For 10 On 4Th Feb – Cheryl Ok To Rebook To Then”¦.Emailed To Confirm
06.02.13”¦.Gary Looking To Move R/R On 15Th Feb To Mon 25Th Feb ”¦.Try For 9.30”¦”¦.Cheryl On Phone So Spoke To Elaine Who Has Amended In Calendar
05.04.13 – Sent For Update For Gary But He Has It Under Control
22.10.13- Can You Try Them And Get Us In Next Available Time In Glasgow ?
Try For Mon 4Th Nov – Tried With Cherly But She Is Saying She Cant Authroise Anything So Prob Best To Try With Steven Who Would Deal”¦”¦She Had Passed R/R On To Them But Nothing Heard Back ”¦.No Ans To Stevens Voicemail So Try 2Mro In Office
Spoke To Steven But Saying Last Time Didn’T Make Sense To Look At Due To Length Left On Lease But Has Been 6/7 Mnths No Probs To Look At Again And Best To Speak To Cheryl To See What Length Left”¦.Cheryl Confirm Only A Year Left And Will Speak To Steven About Gary Coming In Again And Call Me Back”¦..Mentioned For 4Th Nov But See If Can Do 12.15 On 28Th Oct Now Ekosgen Cancelling”¦”¦
23.10.13 – Spke To Cheryl But Still Not Had A Chance To Speak To Steven And Will Call Back This Afternoon – Said Free Either 12.15 Or 2.15”¦..
24.10.13 – Spoke To Steven To See If Gary Can See Him Direct And He Is In London Doesn’T Have His Diary So Call Him Back 2Mro”¦”¦
25.10.13 – Steven Ans Mob Then Hung Up”¦..Tried Steven But No Ans So Called Cheryl But He Is Out Just Now And Said To Call Back Or She Would Get Steven To Call Back ”¦..Ans Mach Of Steven”¦..Hadn’T Heard From Steven So Called Cheryl And Ok To See Her As Long As In Afternoon So Put In For 4 If But Slightly Earlier No Prob And She’S There Till 5”¦.Refused Email
28.10.13 – Gary Asking To Bring Forward To Earlier But Then After Arranged Saying Doesn’T Want To Go Down Same Road With Cheryl”¦Haven’T Cancelled Apt And Emailed Gary Steven’S Mob So He Can Try And Call Him To See About Getting In
Gary Called And Got Steven On Mobile So Now Rescheduled To 4/11 At 1 – In Calendar
18.11.13 - Can You Call Stephen Hughes And Say We Are In Glasgow And If He Can See Us Today.
Thanks
Gary
Called But Stephen In Newcastle Today
25.11.13 – No Ans From Mob”¦..Called Main Line But Not In Yetr”¦.Try Later ”¦Going Straight To Voicemail On Stevens Phone
26.11.13 – No Ans From Stevens Mob
5.12.13 – Spoke To Steven But The Guys Had Renewed With Concept When Steven Wasn’T Around So No Point In A Further Apt”¦
01.09.16 – No Ans To Mob (Ref Martino Marchetti)”¦”¦Left Msg O Mob Also Say Working With Securigroup”¦”¦
Notes
Date	Time	Type Call	Comments	By
01.09.16	11.55	1St Apt	Had In Diary To Call Now 3 Year In To Concept Contract
Called And Spoke Again To Steven Hughes (Partner Apt With Last) He Said They Are Actually Looking At Everything Just Now And Will Be Lorraine Who Will Be Dealing With All He Is Going To Be Speaking To Her 2Mro Morning About Plans For Office And 3 Year Into Contract Now Also Looking For New Plotter. Wont Take Direct Apt Wants Lorraine To Do All Ground Work. Asked If Can See Lorraine Tomorrow He Said I Can Call Her Tomorrow Lunch Time And Ask But More Likely To Be Next Field Day 7/9 (Will Confirm Time With Her When Call) 	Nw

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